Customer Reviews

Called and stated it was nearing completed...

Called and stated it was nearing completed repairs, later called and stated that new parts installed were defected and it would be another day. When I picked up vehicle, William went over repairs and we checked performances and it was good.

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I called for a crack in the dash of my...

I called for a crack in the dash of my chev. Pick up truck on Thursday. Service asked to see it, so I brought it in that morning. Service agreed to repair it and do a recall repair on the transmision dip stick. All the work was completed the next day (Friday). GREAT JOB!

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Maintenance visit- On a scale of 1-10, I...

Maintenance visit- On a scale of 1-10, I give them am 11!

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My 2012 vette quit in traffic and had to...

My 2012 vette quit in traffic and had to be towed to dealer for replacement of ECM Towing and repairs were made promptly I did have difficulty convincing someone at the dealership to send tow truck in response to my phone call in lieu of my having to contact OnStar since I was slightly more than a mile away from dealership when car failed

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I have a 2010 Jet Stream Blue Z06 and the...

I have a 2010 Jet Stream Blue Z06 and the ONLY people I allow to touch it for service are the guys at Kevin Whitaker. Truly professional, with the additional peace of mind of having a service guy trained in Corvettes!

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TOOK MY 2007 CADDY TO HAVE THE OIL CHANGE...

Took my 2007 caddy to have the oil change. 1 hr. 10 min. Wait time. Can't wait to see the new waitng room.

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I brought in my SRX with 80,000 miles on...

I brought in my SRX with 80,000 miles on it for servicing and to determine why engine line was on. Light turned out to be minor in that gas cap was evidently not put back on right. Service was fine.

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My engine light came on while taking mt...

My engine light came on while taking mt daughter to school. I dropped it off and it was fixed in no time. They gave suggestions about my brakes. My main concern was they did not notice that my car doors will not lock with the remote. A really thorough job would have noticed that. I plan to have it fixed in a couple of weeks but I think it should have been mention when they mentioned the brakes

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door lock repaired on time and it works...

Door lock repaired on time and it works fine.

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I called to see if my bumper to bumper...

I called to see if my bumper to bumper warranty was still in effect. Nena answered my call, asked a couple of questions, and yes my warranty was still in effect. I explained the scenario where my mechanic that installed a new set of tires diagnosed a bearing issue in the left front. Nena said bring it in and we will check it out. I did and in less than 2 hours she returned my call and said yes the bearing is bad and the replacement part is in Charlotte. Can we keep your car overnight and correct it tomorrow morning ? I agreed and they had it fixed by noon the next day. Complete customer satisfaction. Thanks Clint Eastham

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